Enterprise TRM – Tribes Relationship Management
Posted by karthikr on June 21, 2009
It’s been a while since I last posted. Have been on a hiatus due to being fully engrossed in a new role that I have taken on in the Interactive Entertainment Business IS group. Having settled in, I will resume posting my thoughts on the subject of Enterprise 2.0 and all things related. Here is a quick one to get me started again.
I posted a slide show on Enterprise TRM (Tribes Relationship Management) @ SlideShare.net. You can view it here. The deck captures thoughts on Enterprise CRM in the digital/online services age. Thoughts/feedback welcome.
Next up will be a couple of posts that discuss applications of the Enterprise 2.0 Conceptual Architecture/Framework discussed in my earlier posts. The second in the series will discuss a working POC/demo app that can be downloaded (with source code) and explored offline.
Cheers!
Karthik
